Reinventing Civil Service
PRIME MINISTER CALL FOR RE-INVENTION OF CIVIL SERVICE SYSTEM
According to PM Datuk Seri Abdullah Badawi, in order to safeguard the image of the civil service, public sector employees must be creative, inventive, fluid, consultative, courteous and free of corrupt practices.
PM sent this message when addressing over 3,000 decision-makers in the public sector, ministers and CEOs of government-linked companies on January 20, 2005.
PM further added that there must be free flow of ideas between top-level officers and their subordinates for the betterment of the service.
According to PM, efforts were underway to quicken the delivery of services, including by empowering officers so that they could independently make decisions without consulting higher levels. The Prime Minister wants to see that the current towering pyramid system that were entrenched in the civil service system for more than 50 years will be no more. “We will seriously cut down on red tapes to fulfill the public’s expectation of faster, quality service,” PM said.
Pak Lah also reminded the civil servants to not ever shut people out and give them the run-around. “Do not pass the buck either. When things are not done, just do it instead of blaming others for the things that are not done. “I know that these are still happening and I want them to stop as they are causing a blight in our effort to improve the image of the civil service,” PM said.
Abdullah Badawi has sent these strong messages to all his CEOs in the public sector.